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Ecommerce Marketplace Account Management Services

What is e-commerce service?

It is the process of selling or buying products on the internet. Ecommerce services are allowing you to identify your business in a wide range of ways. E-commerce, short for electronic commerce, is the process of buying, selling, and exchanging goods, services, and information over electronic networks, primarily the internet. On the other hand, this service also helps businesses grow. They mention their product on an online platform, and it helps them grow their business. This service gives a unique business experience and makes their work easy. In India, e-commerce marketplace management services are in demand. Delhi is the central hub of e-commerce.


How many types of e-commerce?

  1. Small business: In India, Small business have majority in market 96% of industry belongs to small businesses in India. Small businesses are one of the leading businesses that make huge impacts in e-commerce market. In this type of business, the employee size is 10–49.

  2. Mid-sized business: This type of business plays a major role in economic growth and development in developed cities like Delhi. In India, Mid-sized businesses have 10 million investments in this industry. Mid-sized business employee ratio of 50 to 500.

  3. Large scale business: In this business, employees are higher than others. In this type of business, employee numbers are more than 1000. This type of business usually generates $1 million per year.


Types of Business-

  1. Business-to-costumer(B2C): This is the most commonly used form of e-commerce. In this type, a company sells their product to costumers For example, if you buy a smartphone from an online store, it is the type of business to costumers.

  2. Business-to- Business(B2B): Business-to-business includes selling and buying among businesses. In this type of business, there is no role for costumers.

  3. costumer-to-costumer (C2C): This is the primary form of e-commerce. In this type of business, business happens between costumers.

  4. Directly costumer-to-costumer (D2C): This is new model in e-commerce industry. In this type of business, they sell their products directly to the costumer, there is no role of intermediaries like retailers, distributors, or wholesalers.

  5. costumer-to-business (C2B): This is a historical model of e-commerce. This type of e-commerce deal occurs between costumers and businesses.   

  6. Business (B2A): Companies sell products directly to the government under contracts.

  7. costumer-to-Administration (C2A): In this e-commerce, the government sells its products to costumers. For example, the government sells electricity, and costumers pay for it.


Advantages of e-commerce

E-commerce can quickly reach a large audience. A company can easily reach new costumers now. It is easy to use because it does not locate any geographical location; it is available online, so it enhances the new selling or buying experience.

Based on their past purchasing history, it will also show new products to costumers based on their past interests.


Disadvantages of e-commerce

E-commerce models don’t have face-to-face interaction; that’s why it's harder to understand what costumers want, their needs, and their concerns about their products.


How do you choose the right ecommerce management service for your business?

A multitude of companies can manage your company's e-commerce business, but you have to choose the right company for your business. Before hiring a company for your business, always check that specific company’s history, what kind of services they provide, and how they deal with their customers. Check their plan or the kind of work they will handle after the deal. How proficient are they in their work, and how will they boost your business? Ask these types of questions. You should check those companies results. Ask them first how they will boost your business. 

If your business is small, choose the basic features, but if your business is a larger enterprise, always go through with the best plan of an e-commerce company.

Choose an e-commerce company that provides you with 24x7 customer support.

Always request to give a demo of their service if they provide well and good services; otherwise  you can also see the company's work culture by meeting them.

E-commerce growth demand, Increasing Investment, and policy support in india

By 2030, the Indian e-commerce market is expected to have grown significantly and reach a valuation of US$ 300 billion. With a GMV of US$ 60 billion in the fiscal year 2023, a 22% increase from the previous year, E-commerce platforms in India achieved a significant milestone. By 2030, the business-to-business (B2B) online marketplace in India is expected to generate US$200 billion in opportunities. India's social commerce market could reach US$ 16–20 billion by FY25, which would mean a 55–60% compound annual growth rate. India's live commerce market is anticipated to reach a gross merchandise value (GMV) of US$ 4-5 billion by 2025, driven primarily by beauty and personal care (BPC). 

Over the next seven years, third-party logistics providers may ship 17 billion packages as a result of an increase in e-commerce. Approximately 350 million of India's 800 million internet users are mature users actively doing business online.

In India, B2B e-commerce is allowed to accept 100% FDI.

The marketplace model of e-commerce can accept 100% FDI through an automatic route, according to the most recent guidelines on FDI in e-commerce. 

The government of India has heavily invested in building out a fiber network for 5G, which will help increase e-commerce in the country.

By 2030, Amazon plans to invest US$ 26 billion in India; of that amount, US$ 11 billion has already been made, according to CEO Andy Jassy.

With its parent company Walmart expected to contribute US$ 600 million, the domestic e-commerce behemoth Flipkart is set to raise US$ 1 billion in a new fundraising round.

Zepto, a two-year-old startup, became the first unicorn of 2023 on August 25, 2023, when it raised US$ 200 million in funding, valuing the company at US$ 1.4 billion.

Tata Group announced in October 2023 a US$ 1 billion investment in its super app, Tata Neu, in addition to the US$ 2 billion already invested in its digital division that year. Walmart is preparing to invest over US$ 2.5 billion in India as part of its increased emphasis on the e-commerce and payments industries in that nation.


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